3. OpenLog Premium account management

3.1. Account types

3.1.1. Admin accounts

Admin accounts are only available to Team and Partner level members. They offer full access to the online OpenLog Premium account management system.
They allow business level operations such as downloading invoices or adding/revoking end-user accounts.

Admin account credentials may not be used to access the features of OpenLog Premium in app.

3.1.2. User accounts

User accounts are only available to Team and Partner level members. They offer limited access to the online OpenLog Premium account management system.
They allow production operations such as reporting issues or updating passwords.

User account credentials may be used to access the features of OpenLog Premium in app.

3.1.3. Hybrid accounts

Hybrid accounts are only available to Solo level members. They offer full access to the online OpenLog Premium account management system.
They allow production as well as business level operations.

Hybrid account credentials may be used to access the features of OpenLog Premium in app.

3.2. Online interface

The online account management interface is found via the main website under the Account top menu or directly at account.apeiron.technology

../_images/premium_account_12.png

You will then be required to either input your credentials or may request a password reset.

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3.2.1. Welcome page

Once logged in, you will be met with the OpenLog Premium welcome with various links pointing to useful resources:

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3.2.3. Account tab

Under the Account tab is a list of information about you, the account holder:

  • your Name

  • your notification Email

  • your full address

  • your company’s VAT number (EU based entities only)

../_images/premium_account_02.png

3.2.4. Security tab

Under the Security tab is the password change interface where you may input a new password provided you know the current one.

../_images/premium_account_04.png

Note

If your have forgotten your password, go back to the login page and click the Forgotten password ? link

3.2.5. Products tab

Under the Security tab is list of basic information about your OpenLog Premium subscription.

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3.2.6. Invoices tab [admin/hybrid accounts only]

Under the Invoices tab is a table of all invoices to date for your OpenLog Premium subscription.

../_images/premium_account_06.png

3.2.7. Users tab [admin accounts only]

Under the Invoices tab is a table of all end-user accounts attached to your OpenLog Premium subscription. You may add/remove users here.

Note

Removing a user does not reload its subscription seat.

3.2.8. XplorDB tab

Under the XplorDB tab is where your will find the connection details for your XplorDB Online database aswell as a table of user account privileges over the database.

../_images/premium_account_07.png ../_images/premium_account_08.png

3.2.9. Support tab

Under the Support tab is a table of current and previous issues found on your dedicated support portal

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3.3. In-app interface

When running the OpenLog plugin you may log in to your OpenLog Premium account to manage your exclusive extensions.

3.3.1. Initial connection

  1. go to Openlog > Settings

  2. in the OpenLog Premium section, under the User subsection, input your credentials

  3. click Login

  4. activate the Autologin and Remember me option at your convenience

../_images/premium_account_11.png

3.3.2. Install extensions

Provided you are logged in with Autologin and Remember me active:

  1. go to Openlog > Settings

  2. wait until the Extensions table on the right is fully populated

  3. select the extensions to be installed and click the Install/Update button

  4. restart QGIS

3.3.3. Remove extensions

  1. go to Openlog > Settings

  2. wait until the Extensions table on the right is fully populated

  3. select the extensions to be removed and click the Uninstall button

  4. restart QGIS